A planned approach to communication allows you to prioritize initiatives, better advise leaders on how and why to communicate and, perhaps most importantly, to say no when something doesn’t fit. Here are the 5 steps you need to create a genuinely useful internal communication strategy.Read More
Understanding who you are communicating with, why, and how best to connect with them is most of the battle in communications planning. Here, we explore how you can understand your audience better, in order to be a powerfully persuasive communicator, and share a super useful template to get you started.Read More
“What unites people? Armies? Gold? Flags?
Stories! There’s nothing in the world more powerful than a good story. Nothing can stop it. No enemy can defeat it”.
Learning how to write a compelling story for your employees can help you engage, inspire, and change hearts and minds. Check out our tips for channelling your inner Hemingway.Read More
Does it seem like your organization only ever communicates in pixels? Here’s how to harness the power of face to face communication to build trusting relationships, enhance engagement and reduce email overload.Read More
Do you really know how your organizational communication is performing? Sure, you probably have a pretty accurate gut feel, but do you have the data and insights that really show where you’re nailing it, and where there are gaps to be addressed? It may be time to consider doing a communication audit - and we’re here to walk you through the process, in 5 easy to follow stepsRead More
March 8 is International Women’s Day. On this day, many organizations will have installed members of HR and communications teams in marble-clad lobbies, handing out chocolates, single roses and pink pens with the company logo. But here’s the thing. It’s not Valentine’s Day.
We share our thoughts for how businesses can meaningfully connect with the women who work for them, on a day that’s never been more significant.
For a long time, businesses have avoided talking about politics, internally or externally, preferring to get on with the making of widgets, and leaving politics to the politicians. It’s time for that to change.Read More
Does your workplace social media network need a lifeline? Nearly half of organizations are struggling to get their social networks to perform as expected. But it doesn’t have to be the blue screen of death for this channel: here are our top 5 tips for breathing new life into your enterprise social channels.Read More
Poor mental health is a cause of absenteeism, lower performance standards, and decline in the quality of teamwork and internal relationships. Yet, despite research showing that large portions of the working population have experienced a mental health issue, many organizations are reluctant to talk about it with their staff. It doesn’t have to be uncomfortable, though. Here’s how you can create a positive mental health culture, and open the door to conversations that could change lives.Read More
Management persisted with the strategy even as customers rushed for the exits. We heard rumours trickle down that they were deeply concerned about losses, but didn’t know what was causing them.
“Good Lord,” we all thought, “why don’t they just come and ask us?”
This is why internal communications is about performance, and how your organization can ditch the weekly newsletter and focus on what really matters.Read More
Trying to build engagement without looking at organizational communication, is like trying to build a burger without ketchup. We explain why, and how you can use your communications team’s skills to improve organizational performance.Read More
Everyone is talking about innovation. From giant global corporations to the local coffee shop, it seems that everyone's an innovator. A visionary. Challenging the status quo. It's all getting a bit, you know, uuughh.Read More
Did you know that the average open rate for CEO emails to employees is less than 60 percent? Today’s employees are busier than ever, and bombarded with messages about everything from vital client information to their kids’ orthodontist’s reminders. Here’s how to get your message heard, and make sure the important stuff sticks.Read More