How to Write a Really Effective Internal Communication Strategy

How to Write a Really Effective Internal Communication Strategy

A planned approach to communication allows you to prioritize initiatives, better advise leaders on how and why to communicate and, perhaps most importantly, to say no when something doesn’t fit.  Here are the 5 steps you need to create a genuinely useful internal communication strategy.

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How to Understand and Segment Audiences for More Successful Communication

 How to Understand and Segment Audiences for More Successful Communication

Understanding who you are communicating with, why, and how best to connect with them is most of the battle in communications planning.  Here, we explore how you can understand your audience better, in order to be a powerfully persuasive communicator, and share a super useful template to get you started.

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This is how to tell compelling stories at work (and finally get people to read your newsletters)

This is how to tell compelling stories at work (and finally get people to read your newsletters)

“What unites people? Armies? Gold? Flags? 

Stories! There’s nothing in the world more powerful than a good story. Nothing can stop it. No enemy can defeat it”.

Learning how to write a compelling story for your employees can help you engage, inspire, and change hearts and minds. Check out our tips for channelling your inner Hemingway.

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How to reduce email overload and build a culture of personal communication

How to reduce email overload and build a culture of personal communication

Does it seem like your organization only ever communicates in pixels? Here’s how to harness the power of face to face communication to build trusting relationships, enhance engagement and reduce email overload.

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How to Run a Communications Audit (in 5 easy steps)

How to Run a Communications Audit (in 5 easy steps)

Do you really know how your organizational communication is performing? Sure, you probably have a pretty accurate gut feel, but do you have the data and insights that really show where you’re nailing it, and where there are gaps to be addressed? It may be time to consider doing a communication audit - and we’re here to walk you through the process, in 5 easy to follow steps

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It’s International Women’s Day, so don’t buy me flowers

It’s International Women’s Day, so don’t buy me flowers

March 8 is International Women’s Day. On this day, many organizations will have installed members of HR and communications teams in marble-clad lobbies, handing out chocolates, single roses and pink pens with the company logo. But here’s the thing. It’s not Valentine’s Day.

We share our thoughts for how businesses can meaningfully connect with the women who work for them, on a day that’s never been more significant.

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It's time to talk politics at the dinner table

It's time to talk politics at the dinner table

For a long time, businesses have avoided talking about politics, internally or externally, preferring to get on with the making of widgets, and leaving politics to the politicians. It’s time for that to change.

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CPR for your workplace social network

CPR for your workplace social network

Does your workplace social media network need a lifeline? Nearly half of organizations are struggling to get their social networks to perform as expected. But it doesn’t have to be the blue screen of death for this channel: here are our top 5 tips for breathing new life into your enterprise social channels.

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Oh the Humanity: Let's Get Real About Change

Oh the Humanity: Let's Get Real About Change

Acknowledging that organizational change involves humans, and humans are messy and complicated, will increase the likelihood that your change program will succeed.

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The Dos and Don'ts of Communicating Change

The Dos and Don'ts of Communicating Change

Poor communication is a major reason change programs fail. This is our real-world advice, based on years of managing change, for how we can do better.

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Are you leaving your communications to chance?

Are you leaving your communications to chance?

Why taking the time to develop a communication strategy will elevate performance across your organization.

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It's time to talk about mental health at work

It's time to talk about mental health at work

Poor mental health is a cause of absenteeism, lower performance standards, and decline in the quality of teamwork and internal relationships. Yet, despite research showing that large portions of the working population have experienced a mental health issue, many organizations are reluctant to talk about it with their staff. It doesn’t have to be uncomfortable, though. Here’s how you can create a positive mental health culture, and open the door to conversations that could change lives.

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This is why you need real people to sell baseball bats

This is why you need real people to sell baseball bats

Management persisted with the strategy even as customers rushed for the exits. We heard rumours trickle down that they were deeply concerned about losses, but didn’t know what was causing them.

“Good Lord,” we all thought, “why don’t they just come and ask us?”

This is why internal communications is about performance, and how your organization can ditch the weekly newsletter and focus on what really matters.

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Why communication is the secret sauce in high-performing teams

Why communication is the secret sauce in high-performing teams

Trying to build engagement without looking at organizational communication, is like trying to build a burger without ketchup. We explain why, and how you can use your communications team’s skills to improve organizational performance.

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Everyone is talking about EX - are you?

Everyone is talking about EX - are you?

Another day, another acronym. It seems everyone is talking about EX: here’s why you should care, and how you can make communication your EX best friend.

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Innovation - Without the Eye Rolls

Innovation - Without the Eye Rolls

Everyone is talking about innovation. From giant global corporations to the local coffee shop, it seems that everyone's an innovator. A visionary. Challenging the status quo. It's all getting a bit, you know, uuughh. 

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The 3 biggest internal communications mistakes... and how to fix them

The 3 biggest internal communications mistakes... and how to fix them

Did you know that the average open rate for CEO emails to employees is less than 60 percent? Today’s employees are busier than ever, and bombarded with messages about everything from vital client information to their kids’ orthodontist’s reminders. Here’s how to get your message heard, and make sure the important stuff sticks.

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