You can’t manage what you don’t measure
The thing about communication is, it never stops. There is always a new announcement to make, a new project to support, or another fire to put out. Most organizations intrinsically understand that reviewing their communication approach is valuable, but setting aside the time and resources to do it can seem overwhelming.
We can help.
Our 5-stage Communication Audit brings the benefit of an external eye to your organization’s communication. We not only look at the effectiveness of your communications in achieving your organizational goals, we also perform an assessment your organization’s communication culture, giving you valuable insights to elevate the performance of your communications.
How does it work?
We want to ensure you get the insights you need to make real, meaningful change. We work closely with you through every stage, ensuring we gain a clear understanding of our organization and your objectives.
Step One: Scoping. We work with you to understand what you want to review and why. We share our proposed approach with you and make sure you’re happy with it.
Step Two: Discovery. Through documentation review and stakeholder interviews, we understand your organizational culture and your communications approach. We examine an extensive history of your communications to learn what is working well and where there is room to improve.
Step Three: Stakeholder Insight. We gather quantitative and qualitative data to understand how communications are perceived within your organization.
Step Four: SWOT Analysis. We collate our findings and analyse the strengths, weaknesses, opportunities and threats for your current communications approach.
Step Five: Recommendations. We provide you with a comprehensive report of our findings, including detailed, realistic recommendations for both short and long term gains that can be achieved.
Bonus Step: We never just leave it there. We will check in with you after an agreed interval to ensure that the audit has helped achieve your objectives. Where needed, we can provide additional recommendations and insights to ensure you’re on the right track.
Do you think it’s time you really understood how well your communications are performing? Our first interview is always free, and obligation-free, so drop us a line today: we’ll be happy to talk you through your process in detail.